Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information
This Privacy Policy describes how your personal information is collected, used, and shared when you use Flash Xfer (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide to Us
When you use the App, we may collect information that you voluntarily provide to us, including but not limited to:
- Contact information, such as your email address when you contact our support team
- Account information if you choose to create an account, including username and password
- Files and content you choose to transfer or process using the App's features
- Feedback and other information you provide when interacting with our support team
1.2 Information Collected Automatically
When you use the App, we may automatically collect certain information about your device and usage of the App, including:
- Device information, such as your device model, operating system version, unique device identifiers, and mobile network information
- Usage data, including how you interact with the App, the features you use, the actions you take, and the time and duration of your activities
- Log information, such as access times, pages viewed, and IP address
- Location information, but only if you have enabled location services for the App and have given your explicit permission
1.3 Information from Third Parties
We do not collect information about you from third parties, except when you choose to sign in using a third-party account (such as Apple Sign-In), in which case we may receive certain information from that third party as permitted by your settings with that third party.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve the App and our services
- Process and complete file transfers initiated through the App
- Develop new features and functionality for the App
- Understand how users interact with the App to improve user experience
- Respond to your inquiries, provide customer support, and address technical issues
- Prevent fraud, unauthorized access, and other illegal activities
- Comply with applicable laws and regulations
3. How We Share Your Information
We do not share your personal information with third parties except in the following circumstances:
3.1 With Your Consent
We may share your information with third parties when you give us explicit consent to do so.
3.2 Service Providers
We may engage third-party companies and individuals to perform services on our behalf, such as hosting services, analytics, customer support, and payment processing. These service providers will have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
3.3 Legal Requirements
We may disclose your information if we believe it is necessary to comply with a legal obligation, such as a court order or subpoena, or to protect the rights, property, or safety of us, our users, or others.
3.4 Business Transfers
If the App or our business is acquired or merged with another company, your information may be transferred to the new owner as part of the transaction. We will notify you via email or prominent notice in the App of any such change in ownership or control of your personal information.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When determining the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the personal information, and whether we can achieve those purposes through other means, as well as the applicable legal requirements.
5. Security of Your Information
We take reasonable measures to help protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
The App uses encryption to protect data during transmission. For file transfers, we use peer-to-peer technology that encrypts data during transmission between devices. However, please be aware that any files you choose to share using the App's link sharing feature could potentially be accessed by anyone with the link, so we recommend only sharing links with trusted recipients.
6. Your Rights and Choices
6.1 Access and Correction
You have the right to access the personal information we hold about you and to request that we correct any inaccuracies in that information. To make such a request, please contact us at the email address provided at the end of this policy.
6.2 Deletion
You may request that we delete your personal information by contacting us at the email address provided below. Please note that we may need to retain certain information to comply with legal obligations or for legitimate business purposes.
6.3 Opting Out
You can choose not to provide certain information to us, but this may limit your ability to use certain features of the App. You can also disable location services for the App through your device settings if you do not want us to collect location information.
6.4 Account Deletion
If you have created an account, you can delete your account through the App's settings. Deleting your account will remove your personal information from our active databases, though we may retain some information as required by law or for legitimate business purposes.
7. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.
By using the App and providing information to us, you consent to the transfer of your information to our facilities in the United States and to the processing of that information as described in this Privacy Policy.
11. Third-Party Links
The App may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
12. Cookies and Similar Technologies
The App may use cookies and similar tracking technologies to track the activity on our App and store certain information. A cookie is a small data file that is placed on your device when you visit a website or use an app.
You can instruct your device to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the App.
13. Data Processing for OCR Features
When you use the App's OCR features to extract text from images, the image processing is performed locally on your device. This means that images you process using the OCR feature are not sent to our servers unless you choose to share the extracted text or original image through the App's sharing features.
We do not store or process the images you use with the OCR feature on our servers unless you explicitly choose to share them.
14. File Transfer Data
Files transferred using the App's peer-to-peer transfer feature are sent directly between devices and do not pass through our servers. We do not have access to the content of files transferred between users.
For link sharing, we temporarily store the file on our servers for the duration specified when the link is created (or 7 days if no duration is specified). After this period, the file is automatically deleted from our servers.