Remote Control
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Privacy Policy

Last Updated: [Please insert date]

This Privacy Policy describes how your personal information is collected, used, and shared when you use the Remote Control application (the "App").

1. Information We Collect

1.1 Information You Provide

When you use the App, we may collect information that you voluntarily provide to us, including:

  • Contact information, such as your name and email address, when you contact our customer support
  • Feedback and other information you provide when interacting with our support team
  • Any other information you choose to provide to us

1.2 Information Collected Automatically

When you use the App, we may automatically collect certain information about your device and usage of the App, including:

Device Information

We collect information about the device you use to access the App, including:

  • Device model and manufacturer
  • Operating system and version
  • Unique device identifiers (such as IDFV)
  • Network information, including IP address
  • Wi-Fi network name and MAC address (for local network device discovery only)
  • Screen resolution and display settings
  • Battery level and charging status

Usage Information

We collect information about how you use the App, including:

  • Features you use and actions you take within the App
  • Time and duration of your App usage
  • Frequency of use of different features
  • Error logs and crash reports
  • TV devices you connect to and interact with
  • Remote control commands sent through the App
  • App settings and preferences you configure

Location Information

Remote Control does not collect precise location information about you. However, we may infer general location information from your IP address to provide region-specific features and content.

1.3 Information from Third Parties

We do not receive any information about you from third parties. All information we collect is obtained directly from your use of the App.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Improve the App

We use your information to operate, maintain, and improve the App, including:

  • Providing the core functionality of the App, including discovering and connecting to your TV devices
  • Personalizing your experience with the App
  • Understanding how users interact with the App to improve its design and functionality
  • Developing new features and functionality
  • Diagnosing and fixing technical issues and bugs
  • Enhancing the security of the App

2.2 To Communicate With You

We may use your information to communicate with you, including:

  • Responding to your inquiries and providing customer support
  • Sending you technical notices, updates, security alerts, and administrative messages
  • Notifying you about changes to our services or policies

2.3 To Ensure Security and Prevent Fraud

We use your information to help protect the security and integrity of the App and our users, including:

  • Detecting and preventing fraudulent activity and unauthorized access
  • Protecting against abuse of the App and our services
  • Complying with applicable laws and regulations

2.4 For Aggregated Analytics

We may aggregate and anonymize the information we collect to create statistical and analytical insights about App usage. These insights are used to improve the App and are not linked to any individual user.

3. How We Share Your Information

We do not share your personal information with third parties except as described in this section:

3.1 Service Providers

We may engage third-party companies and individuals to perform services on our behalf, such as:

  • Hosting and infrastructure services
  • Analytics services
  • Customer support services

These service providers will have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Legal Requirements

We may disclose your personal information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.3 Protection of Rights

We may disclose your personal information to protect the rights, property, or safety of us, our users, or others, including to:

  • Enforce our terms of service
  • Prevent or investigate possible wrongdoing in connection with the App
  • Protect against imminent harm to the safety of any person

3.4 Aggregated and Anonymized Information

We may share aggregated, anonymized information about App usage with third parties for various purposes, including research and development. This information does not identify individual users.

4. Data Retention

We retain your personal information for as long as necessary to provide the App and services to you and to comply with our legal obligations. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide the App to you
  • Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records for a minimum period of time)
  • The advice of legal counsel

When we no longer need to use your personal information and there is no legal requirement to keep it, we will either delete or anonymize it.

5. Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, correct, or delete your personal information.

5.1 Accessing and Correcting Your Information

You may access and update certain information about yourself by contacting us at yaokongqi6553@163.com. We will respond to your request within a reasonable timeframe.

5.2 Deleting Your Information

You may request that we delete your personal information by contacting us at yaokongqi6553@163.com. Please note that we may need to retain certain information for legal or legitimate business purposes.

5.3 Controlling App Permissions

You can control the permissions granted to the App through your device settings. For example, you can disable network access if you do not want the App to connect to the internet.

5.4 Opting Out of Communications

You can opt out of receiving non-essential communications from us by following the unsubscribe instructions included in those communications or by contacting us at yaokongqi6553@163.com. Please note that we may still send you essential administrative communications.

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption of data transmission between your device and our servers
  • Secure storage of data on our servers
  • Access controls to limit who can access your information
  • Regular security audits and updates

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your personal information.

7. Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Links to Other Websites

The App may contain links to other websites or services that are not operated by us. This Privacy Policy does not apply to those websites or services. We encourage you to review the privacy policies of any third-party websites or services you access.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our collection, use, and sharing of your information.

If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice in the App prior to the effective date of the changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our treatment of your personal information, please contact us at:

Email: yaokongqi6553@163.com

11. California Privacy Rights

California residents have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). This section describes those rights and how to exercise them.

11.1 Right to Know

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you
  • The categories of sources for the personal information we collected about you
  • The categories of personal information we disclosed for a business purpose
  • The categories of third parties to whom we disclosed personal information for a business purpose
  • The specific pieces of personal information we collected about you

11.2 Right to Delete

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

11.3 Right to Opt-Out of Sale

We do not sell your personal information to third parties. If we ever decide to sell personal information, we will provide you with the opportunity to opt-out of such sales.

11.4 Submitting a Request

To exercise the rights described above, please submit a verifiable consumer request to us by:

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

12. European Economic Area Privacy Rights

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

  • The right to access your personal information
  • The right to rectify inaccurate personal information
  • The right to erase your personal information
  • The right to restrict processing of your personal information
  • The right to data portability
  • The right to object to processing of your personal information
  • Rights related to automated decision-making and profiling

To exercise these rights, please contact us at yaokongqi6553@163.com. We will respond to your request within a reasonable timeframe, and in any event within one month of receipt of your request. We may extend this period by two further months where necessary, taking into account the complexity and number of the requests. We will inform you of any such extension within one month of receipt of your request, together with the reasons for the delay.

If you are unsatisfied with our response to your request, you have the right to lodge a complaint with a supervisory authority. You can find your local supervisory authority here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm